Assertiveness and self-esteem training and development
For when you need to help your managers achieve success
Your leaders face daily demands on their confidence and abilities to achieve their objectives in the context of conflicting agendas and personalities in the workplace. To achieve success your managers need the skills and mindset to assertively get what they need.
Achieving real changes in behaviour
To ensure that the course transfers real learning into the workplace it is structured as a practical introduction to the concept of assertiveness, and how this relates to your thoughts, feelings and behaviour. The course is designed to meet these critical training objectives:
- To introduce your delegates to the concept of assertiveness and the behaviours associated with passive and aggressive forms of behaviour
- To identify the behaviours your delegates demonstrate in different situations and understand their own natural style
- To learn about the principles underlying assertiveness and the benefits of adopting an assertive approach
- To explore ways of thinking and behaviours that can be adopted that will lead to assertiveness
- To enable your delegates to practise assertiveness skills
Tailored to your needs
This 1-2 day training course is delivered in-house and can be tailored to reflect the specific challenges and demands that people in your organisation encounter. The course is essentially practical and aims to help your delegates to focus on key areas that they want to address in their own communication styles.
- Dealing with difficult people
- Getting your point across effectively
- Asking people for something they don’t want to give you
- Saying “NO”
Your delegates will leave the course with clear strategies about how to introduce assertive behaviour into a range of difficult situations including how to deal with people who adopt different styles towards them. The course can also be delivered in conjunction with our Conflict management course. Your delegates' learning from the course can be supported by our True Colours self-development modules to enhance the effectiveness of the intervention.
Find out more
You can download a sample Assertiveness and self-esteem training course outline based on the programmes we have developed for our clients over the years. You can contact us to find out more about our approach and how we can meet your precise needs and objectives.
